Privacy Policy

Privacy Policy

Effective Date: Aug 01, 2024

  1. Introduction

Welcome to ZOYAURA! Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit ZOYAURA.com or use our services.

By using our site, you agree to the collection and use of information in accordance with this policy. If you do not agree with our practices, please do not use our site.

  1. Information We Collect

2.1 Personal Information: When you create an account, place an order, or contact us, we may collect personal information such as your name, email address, phone number, shipping address, and payment information.

2.2 Usage Data: We collect information about your interactions with our website, including IP address, browser type, pages visited, and the time spent on our site.

2.3 Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your browsing experience, track usage patterns, and remember your preferences. You can manage your cookie settings through your browser.

  1. How We Use Your Information

3.1 To Process Orders: We use your personal information to process and fulfill orders, including shipping and payment.

3.2 To Improve Our Services: We may use your information to analyze site usage, improve our website, and enhance your overall experience.

3.3 To Communicate with You: We may send you updates, promotional materials, or customer service communications related to your orders or account. You can opt out of promotional emails at any time.

3.4 To Comply with Legal Obligations: We may use your information to comply with legal requirements or respond to legal requests and processes.

  1. How We Protect Your Information

4.1 Security Measures: We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.

4.2 Third-Party Services: We may use third-party service providers to assist with payment processing, shipping, and other functions. These providers are contractually obligated to protect your information and use it only for the purposes specified.

  1. Sharing Your Information

5.1 Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, and delivering orders.

5.2 Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

5.3 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred as part of the transaction.

  1. Your Rights

6.1 Access and Correction: You have the right to access, correct, or update your personal information. You can do this by logging into your account or contacting us directly.

6.2 Opt-Out: You can opt out of receiving promotional emails from us by following the unsubscribe link provided in those emails. Note that you may still receive transactional communications related to your orders.

6.3 Data Deletion: You may request the deletion of your personal information, subject to certain legal and contractual restrictions.

  1. Children’s Privacy

Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our site after any changes signifies your acceptance of the updated policy.

  1. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

ZOYAURA
P. O Box # 11033, Karachi 74700, Pakistan
info@zoyaura.com
+92 330 2050711

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