Terms and Conditions
Welcome to ZOYAURA!
By accessing and using ZOYAURA.com, you agree to comply with and be bound by the following Terms and Conditions. Please read these terms carefully before using our website. If you do not agree to these terms, please do not use our site.
- General
1.1 These Terms and Conditions govern your use of ZOYAURA.com and all transactions conducted on or through the website.
1.2 We reserve the right to change, modify, or revise these Terms and Conditions at any time without prior notice. Changes will be effective immediately upon posting on this page.
- Products and Pricing
2.1 All products offered on ZOYAURA.com are subject to availability. We reserve the right to limit quantities of products and to discontinue any product at our discretion.
2.2 Prices for products on our site are subject to change without notice. We make every effort to ensure that prices are accurate, but errors may occur. In the event of a pricing error, we will notify you and give you the option to proceed with the corrected price or cancel your order.
- Orders and Payment
3.1 By placing an order, you are offering to purchase a product subject to availability and acceptance by us. We may reject or cancel orders for various reasons, including but not limited to product availability and errors in product information or pricing.
3.2 Payment for orders must be made using one of the accepted payment methods listed on our site. All payments are processed securely.
- Shipping and Delivery
4.1 We offer shipping to various locations. Shipping costs and delivery times may be calculated based on your location and the shipping method selected at checkout while standard shipping rates will be applied if shipping locally.
4.2 We strive to process and ship orders promptly. However, we are not responsible for delays caused by shipping carriers or other factors beyond our control.
4.3 Once your order has been shipped, you will receive a confirmation email with tracking information. It is your responsibility to track your shipment and ensure delivery.
- Returns and Exchanges
5.1 We want you to be satisfied with your purchase. If you are not happy with your order, please contact us within 7 days of receiving your product to initiate a return or exchange.
5.2 Products must be returned in their original packaging and condition. We may require proof of purchase to process returns or exchanges.
5.3 Shipping costs for returns and exchanges are the responsibility of the customer, except in cases where the return is due to a defect or error on our part.
- Refunds
6.1 Refunds will be processed to the original payment method used for the purchase. The time it takes for the refund to appear in your account may vary depending on your payment provider.
6.2 In cases of defective or incorrect products, we will cover the return shipping costs and issue a full refund or replacement as appropriate.
- Privacy and Security
7.1 We are committed to protecting your privacy. Our Privacy Policy outlines how we collect, use, and protect your personal information. By using our site, you agree to our Privacy Policy.
- Intellectual Property
8.1 All content on ZOYAURA.com, including text, images, and logos, is the property of ZOYAURA and is protected by intellectual property laws. You may not use or reproduce any content without our express written permission.
- Limitation of Liability
9.1 ZOYAURA is not liable for any indirect, incidental, or consequential damages arising from the use of our site or products. Our liability is limited to the maximum extent permitted by law.
- Governing Law
10.1 These Terms and Conditions are governed by and construed in accordance with the laws of [Your Jurisdiction]. Any disputes arising from these terms shall be resolved in the courts of [Your Jurisdiction].
- Contact Us
11.1 If you have any questions or concerns about these Terms and Conditions, please contact us at
ZOYAURA
P. O Box # 11033, Karachi 74700, Pakistan
info@zoyaura.com
+92 330 2050711